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Customising the thank you message to your donors
Customising the thank you message to your donors

How can I update our thank you message?

Gemma Harbias avatar
Written by Gemma Harbias
Updated over a week ago

Whenever someone donates to your charity, they will receive an automated message from us to thank them for donating. As part of being on Givey, you have the option to customise this message so you can thank your donors more personally for their contributions. You can update your thank you message via your charity page settings.

After clicking on the 'settings' page for your charity, scroll down on this first page you come to. You will see a 'Thank You' message box. Enter the message you would like to send to your donors here and click 'save changes' and this will then be live.

Should you have any issues with this, please contact us

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