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My Post-Code is Invalid
My Post-Code is Invalid

What to do if your post code is invalid when you try to donate

Written by Venisha Simpson
Updated over a week ago

When making a donation through Givey, you will be asked to provide a post code during the checkout process. If you get the error message that you have entered the 'Incorrect zip code' when trying to donate, please ensure that you follow these steps:

  1. Make sure it is a valid address (Follow this link to find out more: Valid Post Codes)

  2. Make sure it is the post code linked to the payment card you are using

If you have followed these steps and the problem still persists, feel free to contact us by replying to this article or emailing us at

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