In your charity page settings, you will see a 'Onboarding' tab. This tab only needs to be used when your charity details need updating/editing. For example, charity commission number, trustee details, charity address etc.

To find the 'Onboarding' tab and understand what details you need to add for Stripe verification, please read this blog article:

Any further questions please email and someone from our team will be able to help you.

If you are a community project or similar and do not have a charity commission registration number. Then please provide a bank statement that displays clearly your organisations name/address etc..
If you have any issues after doing this please contact us on support.

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